27 October 2023

Discover the Art of Effective Communication for Life and Business

By Ronald Smith

Imagine being able to express yourself confidently and effectively in any situation, whether it’s a personal matter or a professional one. With the right skills, you can learn how to craft compelling messages that capture attention and get results.

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Remember that catchy song from the musical Oliver!? The Artful Dodger sang, I’d do anything…anything for you to Nancy. It’s understandable to wish for someone who would go above and beyond for us in both business and life. However, let’s face the reality and focus on a more practical solution: a book that teaches us the art of writing anything.

When it comes to writing, finding the right tone is crucial for making our messages meaningful. As business leaders, we constantly set the tone in every message we send. If you think your writing tone could use a fresh perspective, I recommend reading a book called How To Write Anything by Laura Brown.

This book is quite versatile and, as a result, it’s quite hefty with 581 pages. The initial chapters and sections focus on the digital age, including a dedicated section on it. However, numerous pages provide examples that demonstrate what to do and what not to do.

The topics covered in the book may seem like common sense, but they are presented in a way that resonates with how to strike a balance between heartfelt thoughts and appropriate courtesy. Let me share an example of the framework discussed in the book. It talks about how choosing to write an email can sometimes be a way for us to hide behind our words:

Sometimes at work, we hide behind our writing by playing a game called ‘e-mail tag.’ Have you ever felt so overwhelmed that you quickly sent an email just to get rid of a problem in your inbox and pass it on to someone else? It might seem like you’re being productive, but are you actually getting any closer to solving the issue? Probably not. If you find yourself stuck in a never-ending cycle of emails that don’t lead to a resolution, it might be a good idea to pick up the phone and have a conversation to sort things out.

As someone who spends a lot of time online and enjoys finding ways to improve projects quickly, I can really relate to Brown’s situation. I appreciate how Brown points out a small detail that can impact how we communicate in our everyday lives. That’s why the next quote really resonated with me:

In most cases, you can easily decide whether to talk or write by following these two simple steps: (1) slow down, and (2) think.

The book starts off with examples from personal life, like weddings, but it then moves on to situations specifically related to business starting from page 379. I think the earlier pages have a lot of value. Small business owners who are open to learning from different experiences will definitely benefit from the wide range of topics covered in this book.

I wanted to share with you a super helpful resource that I think you’ll love. See, sometimes I get stuck when trying to find the right word or phrase. It’s like I keep using the same ones over and over again, and that doesn’t feel very creative, you know? Well, this approach I discovered can totally help us break free from that repetition. Let me show you some cool examples:

Now, to make these tips easily accessible even when we’re in a hurry, the text provides side notes and do’s and don’ts lists along with the examples. And the best part is that there’s always some context to explain why certain words were chosen. Pretty handy, right?

But wait, there’s more! This resource covers a wide range of writing subjects, and I mean a WIDE range with a capital W! We’re talking about writing academic papers, creating wedding invitations, arranging playdates with family friends, and even something more fancy and unusual like sharing a recipe. Oh, and it also gives tips on how to write a complaint, which can be really helpful if you ever need to deal with customer service stuff.

In this book, I learned some valuable tips for communicating in a professional setting. The author emphasizes the importance of being polite and considerate, which can make a big difference in business interactions. I especially appreciated the sections on asking questions, writing business letters, and how to apologize if something goes wrong.

What really stood out to me were the author’s unique and creative suggestions. They provided a framework and even handy lists of ideas to help me overcome writer’s block. I feel much more confident now that I have some practical tools to rely on when I need to communicate effectively.

I have to admit, this book surprised me in a good way. It was so engaging and enjoyable to read that I found myself singing its praises to my colleagues and partners. I couldn’t help but think, I’ll write anything…anything for you!

If you’re interested in business communication and want to improve your skills, I highly recommend checking out Audible’s Premium Plus membership. Not only can you get discounts and special offers on a wide range of business books, but you’ll also have access to countless other titles. Take a look and sign up for an account today to start exploring all the benefits.