12 January 2024

11 Restaurant Reservation Apps

By Ronald Smith

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When I go out to eat, I want the whole experience to be easy and hassle-free, starting with making a reservation. That’s why online reservation systems have become so popular. These systems, usually in the form of apps, allow us to book a table at a restaurant without any hassle. Using a restaurant reservation app is crucial for restaurants to meet the changing demands of their customers and make their dining experience better. But which is the best restaurant reservation app for you?

Contents

How We Chose the Best Restaurant Reservation Apps

When it comes to picking the best restaurant reservation app, it’s super important for small restaurant owners like me to find one that helps us with reservations, customer service, and managing seating efficiently. Here’s how I evaluate them:

Easy to Use with Existing Systems (9/10)

I look for reservation apps that can easily work with my restaurant’s website and management system. It’s crucial that the integration is smooth and doesn’t disrupt my business too much.

A Great User Experience for Customers (10/10)

For me, the app needs to make it simple and intuitive for guests to make reservations. A straightforward booking experience is key to making customers happy and coming back for more.

Availability in Real-Time and Regular Updates (9/10)

If you want to avoid double-booking and manage your customer’s expectations, it’s important to use apps that provide real-time updates on table availability.

Management Tools and Analytics (8/10)

When choosing an app, I look for ones that have strong management tools. These tools should help with table management, storage of customer data, and analytics that track reservation trends and dining patterns.

Cost Efficiency (7/10)

It’s crucial for an app to have a clear and fair pricing structure. Small business owners need a cost-effective solution for their reservation needs, so apps with exorbitant fees are not ideal.

Customer Support and Training (8/10)

Having good customer support is essential for restaurant staff. This includes training on how to use the app, help with troubleshooting any issues that arise, and assistance with the initial setup. It makes a big difference in day-to-day operations.

Reviews and Reputation (7/10)

When looking for the best restaurant reservation apps, I take into account what other people have to say. User reviews and the app’s reputation in the industry matter a lot. If other restaurant owners have positive things to say, it’s a good sign that the app is reliable and performs well.

I use these criteria to find restaurant reservation apps that do more than just book tables. I want apps that can help optimize restaurant operations and make the dining experience even better. It’s important to me that the app is a true partner in running a successful restaurant.

Check out these Apps for Making Restaurant Reservations

11 Restaurant Reservation Apps

I’ve got a bunch of awesome restaurant reservation apps for you to check out. These apps will help you find the best reservation system for your business, so let’s dive in!

1. Tablein

Tablein is a fantastic app that takes care of all those tedious admin tasks that restaurants deal with. It saves you time by handling phone calls, emails, and even social media integrations. Plus, it makes it super easy for guests to book a table online, 24/7.

The app also has a clear and organized reservation system, which helps you avoid any customer complaints. That’s always a good thing!

Tablein Price Information

If you go for the Basic Tablein plan, you can make up to 150 table reservations a month, and it’s $80 per month. But if you want unlimited bookings, the Premium plan is $115 per month. Pretty cool, right?

2. Opentable

When it comes to restaurants, the OpenTable app has got you covered. It offers a wide range of services tailored to any type of eatery. In fact, it goes above and beyond most apps by providing capacity management and discounts for maximum efficiency. With OpenTable, you can not only manage your guests, but also gain valuable insights into their preferences, leading to an enhanced customer experience.

Thanks to the app’s data analytics, I can now have a better understanding of how my restaurant is performing. In addition to making reservations, you can also read reviews and recommendations from other customers on OpenTable’s reservation system.

All about OpenTable Prices

If you’re interested in using the OpenTable reservation system, you have two options: Connect and GuestCenter. Connect is available for free, and it costs $2.50 for each cover. On the other hand, GuestCenter is a monthly subscription of $249, plus $1 for each seated online cover.

3. Eat App

I want to tell you about this amazing online reservation and guest management system called Eat App. It’s perfect for all types of businesses, big or small. What makes it so awesome is that it’s really flexible and can adapt to your specific needs.

One of the cool things you can do with Eat App is manage your tables. You can easily keep track of which tables are available and which ones are reserved. This helps make your restaurant more efficient and organized.

Another neat feature of Eat App is its ability to integrate with other systems. This means you can connect it to your existing tools and make everything work together seamlessly. And the best part? It also has automation, so you can set up certain tasks to happen automatically. It’s like having your very own personal assistant!

Now, let’s talk about how Eat App can help you personalize your interaction with guests. By capturing guest data, you can get to know your regular customers better. You can keep track of their preferences and make them feel special by providing personalized information. It’s a great way to show your customers that you appreciate their loyalty.

Now, let’s get down to the pricing details of Eat App:

There are three different plans to choose from. The Basic Plan costs $119 per month. If you want more advanced features, you can go for the Pro Plan, which is priced at $209 per month. And if you have specific requirements and need a customized solution, they have an Enterprise Plan available upon request. How cool is that?

Now, let me introduce you to Yelp Reservation:

Yelp Reservations is another great option for connecting customers with local restaurants. It’s a restaurant reservation software that gives clients access to Yelp.com, a popular platform where people can find and book reservations. So, if you’re looking for a way to expand your reach and attract more customers, this could be a game-changer for your business.

So, let me tell you about this awesome thing called Yelp restaurant reservation software. It’s pretty powerful, and it has a bunch of cool features that make managing reservations a breeze. You’ve got waitlist management, which helps keep things organized, and table management, so you can easily keep track of all your available tables.

But wait, there’s more! Yelp restaurant reservation software also lets you have two-way messaging with your diners. That means you can easily communicate with your customers and work together to make their dining experience even better.

Oh, and did I mention the reporting and analytics? Yep, Yelp has got you covered there too. You can get some basic insights into your restaurant’s performance and see how things are going. And if you need help with server management, Yelp has got your back.

Now, let’s talk about the price.

Yelp Reservations is available for a monthly flat rate of $249. That includes all the awesome features I mentioned earlier, like waitlist management and online reservations. And the best part? There’s no set-up fee! Plus, unlike other booking apps, there’s no cost per cover. It’s all included in that flat rate.

But wait, there’s more! Introducing Resy.

Hey there, let me tell you about the awesome Resy restaurant reservation app! It makes booking a table at a restaurant super easy and quick. With Resy, places can let you know if there’s an available reservation, even if they have limited seating.

But wait, there’s more! Resy has a cool feature called ‘Resy At Home’. This lets restaurants create virtual and popup events, so you can enjoy a special dining experience wherever you want.

Not only that, but restaurants can also save time and reduce no-shows by customizing and automating their confirmation texts.

Let’s Talk Price

Resy offers three different pricing options for their restaurant reservation software, and listen to this—they’re all free until June 2021!

Normally, the Basic Platform costs $249 per month. But if you want the whole shebang with dedicated support and special customizations, you can go for the Pro Platform 360 for $399 a month.

You can get the Enterprise Full-Stack Platform for just $899 per month. And let me tell you, it’s worth every penny! With this amazing platform, you’ll get all the insights and information you need, thanks to its custom metrics and reporting.

Tock: Your Order and Reservation Solution

Are you craving some delicious food? Well, with the Tock app, you can easily order delivery or pickup from your favorite restaurant. But wait, there’s more! Tock’s restaurant reservation software also allows you to make reservations for tables. How convenient is that?

And that’s not all. Tock is a one-stop platform for businesses too. They can manage reservations, pickups, deliveries, and even special events, all through Tock. This means more convenience and more revenue for dining businesses.

But, hey, here’s a small catch. While Tock has got some great features like an upgraded waiting list, two-way messaging, pre-dining questionnaires, and real-time changes to floor plans, it unfortunately doesn’t have capacity management. So, businesses won’t know when they are getting close to full table capacity. Bummer, right?

Tock Price Information: What You Need to Know

I wanted to tell you about the amazing Tock Plus Plan. It’s an all-in-one system that helps restaurants with their reservations, tables, takeout, events, and managing guests. And guess what? It includes unlimited covers, users, and devices! All of this at a monthly cost of just $199.

If you go for the Pro Plan, you’ll get the added benefit of 0% reservation fees. This plan is priced at $699 per month.

Now, let me tell you about the Enterprise Plan. It comes with some special features like live product training, advanced administrative tools, and more. The cost for this plan is available upon request. For more details, visit the Tock website.

7. Table Agent

Here’s another great option called TableAgent. It’s a cloud-based reservation system designed specifically for restaurants. With TableAgent, you can easily make, manage, and access your reservations from any device.

I’m here to tell you about this awesome app that helps you make restaurant reservations. Sure, there are other apps out there with more fancy features, like floor plan arrangements and SMS messaging. They even have POS systems! But this app is different. It’s simple and easy to use. You don’t have to install any software or pay monthly fees. How cool is that?

Here’s the scoop on the Table Agent Price Information

Now, here’s the really exciting part. Unlike those other restaurant reservation apps, the TableAgent app doesn’t cost a thing. It’s absolutely free! This is perfect for restaurants that are tight on cash. If you want to know more about this system, just visit the TableAgent restaurant website.

8. Let me introduce you to I Know the Chef

This app is exclusive to members only. It’s like having a VIP pass to the best restaurants in New York, Miami, and Chicago. You can snag the best tables and be treated like a VIP. How amazing is that?!

Have you heard about this cool app? According to the company’s website, it helps top restaurants and private chefs get to know their guests before they come in. They can plan out their seating arrangement with confidence and offer a personalized and luxurious experience to their visitors.

What about the cost?

Well, using this app isn’t exactly cheap. It’s gonna cost you $250 for a whole year or $10 for just one reservation. If you run a restaurant and want to partner with I Know the Chef, you can reach out to them for pricing details.

Here’s another awesome app: Wisely

I’m here to tell you all about Wisely’s amazing restaurant reservation software. It’s designed to help businesses like yours improve the guest experience by making the most of their guest data. Let’s dive in!

One of the cool features of the app is its digital front door. It’s like having a virtual welcome mat for your guests. They can easily make reservations and check wait times right from their smartphones.

But that’s not all! Wisely’s app also has a feature that takes care of greeting, seating, and managing the dining area. No more confusion or chaos when it comes to assigning tables. It’s all taken care of with a few taps.

And here’s the best part: their all-in-one CRM (that means Customer Relationship Management) makes it super easy for you to get insights about your guests. You can see what they like and don’t like, and use that information to make better decisions for your business.

Now, let’s talk about the prices!

If you’re interested in Wisely’s software, you can request pricing information for their three different platforms. They have a marketing automation plan, a host, reservation, and waitlist plan, and an integrated intelligence plan. Each plan has its own unique set of features, so you can choose the one that fits your business needs.

But wait, there’s more!

I’m here to tell you about VenueLytics’s awesome restaurant reservation software. It’s a fancy way of saying we have a cool tool that helps restaurants keep track of their guests and improve the overall dining experience.

Our platform does a bunch of cool things to make sure your restaurant is a success. First off, we use data analytics to learn all about your customers and their preferences. This helps us personalize their experience and make them super happy. Plus, it also helps you get more direct bookings and make more money!

But that’s not all. Our software also makes it easy for your customers to engage with your restaurant in a contactless way. They can use our app to give you feedback and ratings in real-time while they’re at your place. It’s like having their thoughts right at your fingertips!

Now, let’s talk about pricing. I know it’s important to know how much something costs before you decide to buy it. That’s why I want you to reach out to VenueLytics directly. They’ll be able to give you all the details about the different packages and prices for our restaurant reservation software. Just head over to the Venueltyics restaurant website page for more info.

Oh, and one more thing…

Let me tell you about Eveve, a fantastic system that helps restaurants handle reservations and seat more customers. It’s super easy to use and available 24/7, so you can make a booking whenever you want!

With Eveve, restaurants can communicate with their customers about table availability and get automatic confirmation within seconds. It’s so convenient!

Even if your preferred date is fully booked, Eveve will offer alternative dates to maximize your chances of getting a reservation. Isn’t that cool?

And here’s the best part: Eveve is not just a reservation software, it’s also fully integrated with the Point of Sale (POS) system. How cool is that?!

Curious about the Price?

If you want to know more about Eveve’s table management systems and pricing, all you have to do is get in touch with them. You can find their contact details on their website. Easy peasy!

What exactly is an Online Restaurant Reservation System?

Let me break it down for you. An online restaurant reservation system is like a special tool that allows you, as a customer, to easily and quickly book a table at a restaurant of your choice. It’s all digital, which means you can do it from your computer or even your phone. Pretty neat, right?

Now, the cool thing about this system is that it’s not just for us customers. It’s also a big help for the businesses. By using this software, restaurants can make their reservation process smoother and more convenient for everyone involved. And who doesn’t like smooth and convenient?

So, what’s the cream of the crop when it comes to restaurant reservation systems?

Well, let me tell you. There are lots of restaurant reservation systems out there, but we’re all about finding the best of the best. The one that really stands out from the crowd. The one that will make your restaurant experience even better.

If you run a restaurant and need to take reservations, there are different apps and systems that can help you. But not all of them are the same, and some may work better for certain types of restaurants.

A Good Option for Small Restaurants: TableAgent

If you have a small restaurant and don’t have a lot of money to spend, TableAgent is a great choice. It’s an online reservation app that is either cheap or even free. This can be a big help if you’re on a tight budget.

TableAgent is especially good for small restaurants because it lets you control how many reservations you can take. This is useful if you have limited space and don’t want to get overwhelmed with too many customers.

However, there are a couple of things to keep in mind. TableAgent doesn’t have some features that larger restaurants might need. For example, it doesn’t integrate with point-of-sale systems, which are used to process payments. It also doesn’t have a waitlist management feature, which can be important if you often have people waiting for a table.

A Different Option: Resy

Let me tell you about Resy, an awesome online reservation app. And guess what? It’s free until June 2021! This is especially great for struggling dining venues during these tough times. Resy gives them a convenient way to manage bookings without the usual cost.

Check out Eat App!

If you’re looking for an all-in-one solution for table bookings and planning reservation limits, Eat App is the way to go. It’s super user-friendly, with handy visual layouts and editing tools. Perfect for restaurants that might not have a lot of technical experience.

Is RESY better than OpenTable?

When it comes to table management systems for restaurants, both Resy and OpenTable are top contenders. But each has its own strengths and weaknesses, depending on the type of restaurant you have.

The Benefits of Resy

    What I Like About Resy

  • One thing I really like about Resy is its simple monthly pricing. With the Resy app, restaurants can easily keep track of reservation costs and manage them efficiently.
  • The app also allows businesses to connect with their customers through an SMS system, making communication easy and streamlined. This even includes a collaboration between Airbnb and Resy, which is pretty cool!
  • Another great thing about Resy is that it helps reduce the number of no-shows. They claim to have a low no-show rate of just 3%, which means less money is wasted.

What Could Be Better

  • While Resy’s basic plan may be cheaper than OpenTable, if you want to access all the features, it can end up costing over $500 per month. This makes it a not-so-great choice for small restaurants or those on a tight budget.
  • One downside of Resy is that its diner network is quite small. This could limit the number of potential customers for restaurants using the app.
  • If you want to market your menus and services through social media and other marketing channels, the Resy app may not provide much support in that area.

Pros of Using OpenTable

  • One advantage of the OpenTable app is that it can help you reach a larger pool of diners, which can be really helpful in increasing your restaurant’s capacity.
  • The app offers comprehensive reservation and guest management features that make it easy for businesses to stay organized and efficiently manage their guests.
  • OpenTable also has a loyalty system that can be used as a marketing channel to attract and retain diners.

Cons of Using OpenTable

    One thing I don’t like about OpenTable is that it can end up costing a lot of money, especially for restaurants that are already struggling financially. The charges add up quickly, which makes it an expensive option.

    Another downside is that OpenTable keeps control of the customer information. This means that businesses are unable to build their own customer database, which could be really useful for growing their business.

    Now, let’s talk about the benefits of using a reservation app for restaurants. One major advantage is that it gives you more visibility. When you’re on a reservation app, your restaurant is put on the map, both literally and figuratively. Potential customers browsing the app can discover your place, which can lead to more people coming in and becoming aware of your brand.

  • Smooth Operations: Reservation apps make it easier to book a table, taking away the burden from the staff. This means they can focus on giving you a great experience instead of dealing with bookings themselves.
  • Insights from Data: These apps often come with tools to analyze information. These insights can tell you about what customers like, when the busiest times are, and more. This helps improve your service and menu.
  • Better Customer Experience: Reservation apps offer features like instant booking confirmations, reminders, and the option to choose your table. This makes the experience more personal, and can make customers happier and more loyal.

I’m sure you’re wondering how you can reduce the number of no-shows at your restaurant. Well, reservation apps have got you covered! They can send automated reminders to customers and make rescheduling a breeze. This way, you can be sure that every table counts towards your revenue.

Now, let’s talk about the features you should look for in restaurant reservation systems.

First, you want an online reservation system that allows customers to reserve tables easily and efficiently. This way, they won’t have to go through any hassle when trying to book a table at your restaurant.

Next, consider a system that allows for pre-payments. This means that customers pay for their meals before they even step foot in your restaurant. It’s a great way to secure sales and ensure that your guests show up.

Capacity management is another important feature. It helps you keep track of how well your business is handling both on-site and off-site orders. This way, you can ensure that you’re not overwhelmed or underprepared.

SMS confirmation is a handy tool to have. It reduces the time it takes to confirm a table, giving your staff more time to focus on other tasks. With a quick text message, your customers can be sure that their reservation is secured.

Last but not least, table management is crucial for a well-organized dining room. A good system will help you keep track of table availability, seating arrangements, and any special requests from your guests.

So, when looking for a restaurant reservation system, keep these features in mind. They’ll make running your restaurant smoother and more efficient.

  • I can help you manage your restaurant’s waitlist, which will allow you to predict the number of guests and reduce waiting times, improving the overall customer experience.
  • We can integrate a point-of-sale system into your restaurant to simplify the booking process.
  • By personalizing your service, we can collect and use customer information to create a more tailored dining experience.
  • Let’s make sure that our reservation system seamlessly integrates with your restaurant’s brand and website, so it looks and feels like a natural part of your business.
  • I can assist you in developing a marketing strategy to promote your restaurant and increase the number of confirmed bookings.

How can we efficiently organize restaurant reservations?

  • An app-based reservation platform is an effective solution for managing bookings, saving your staff time and satisfying your customers.

Placing time limits on reserved tables can be really helpful. It prevents confusion and disappointment among customers. So, when you make a reservation, there will be a specific time limit for you to enjoy your meal. This ensures that the table is available for the next customer after you’re done.

To predict the flow of guests, you can use the waitlist management feature on most apps. This is a cool tool that helps you keep track of how many people are waiting and how long it will take for them to be seated. It’s like having a crystal ball that tells you when to expect more guests and when it might slow down.

POS integration, which stands for Point of Sale integration, is another great tool for modern businesses. It helps meet the ever-evolving needs of customers by making the restaurant reservation process simpler, faster, and easier. It’s like having a superhero that can organize all your reservations in one place. It streamlines the whole process and makes it a breeze to manage.

Now, let’s talk about the app itself. It’s important to choose an app with a user-friendly interface. You want it to be easy to use, no matter what device you’re using. And it should be simple to navigate, so both customers and staff can easily find what they need. Imagine having an app that feels like a helpful friend, guiding you through the reservation process effortlessly.

So, whether it’s setting time limits, using a waitlist management feature, integrating with your POS system, or just choosing the right app, these tools are here to make your life easier. They ensure a smooth and enjoyable experience for both you and your customers.

  • I cannot stress enough how crucial it is to keep the valuable information of our customers safe and secure. This is what builds trust and loyalty between us and the people who visit our restaurant. That’s why it’s so important for us to use a booking app that guarantees the safety of their transactions.