10 Awesome Examples of FAQ Pages Done Right

If you have a website and deal with clients or the public, you probably need an FAQ page. This special section collects commonly asked questions and provides answers for visitors to find easily.

Many websites put a lot of effort into creating a welcoming, organized, and easy-to-understand FAQ page. In this post, I’ll show you 10 amazing examples of how these features are executed by different websites, some with really creative results. You might even want to visit some of these sites to see the interactions for yourself!

1. 40/40 Creative

Hey there! Welcome to the 40/40 Creative FAQ page! You know what they say, “there are no stupid questions,” but we’re about to put that to the test. Lloyd and Harry have graciously provided us with some hilarious questions to keep you entertained.

Here at 40/40 Creative, we like to spice things up, so we’ve added a touch of humor to the questions we’ve gathered. We’ve also made sure to cover all the common questions people usually ask. They might not be worded exactly the same, but we’ve got you covered!

When I reach the end of a webpage, I always wonder what to do next. Should I click away or keep exploring?

The clever folks behind this website have taken notice of this dilemma and have made sure to provide some enticing options to keep me engaged. They’ve strategically placed Call-To-Actions near the bottom of the page, cleverly tempting me to take action.

What are these Call-To-Actions, you ask? Well, they’re little prompts that catch my attention and encourage me to do something. They want to guide me towards their contact email, blog, Project Planner, and newsletter, so I can stay connected and find out more about what they’re up to.

It’s a smart move, really. By placing these little suggestions in such a strategic location, they’re increasing the chances that I’ll click on them and continue my journey through their website. It’s all about keeping me interested and engaged.

So, the next time I find myself at the end of a webpage and wondering what to do next, I know there will be some helpful Call-To-Actions waiting for me. And who knows, maybe I’ll end up discovering something truly amazing.

TGI Fridays

Welcome to TGI Fridays, the ultimate bar and grill destination located in the heart of Manhattan. This page is all about providing answers to your most pressing questions, so let’s dive right in!

Let’s start by having some fun with the interactive elements on this page. If you hover your mouse over the words ‘eat’, ‘drink’, ‘socialize’, and ‘find’ at the top, you’ll see them magically transform into cool icons. How cool is that?

But wait! The banners down below aren’t just any old ads. They’re special banners that open up when you click on them, revealing more info about what they’re promoting.

And guess what? McDonald’s Canada has a really cool FAQ page. It’s designed to work great on any device and it even uses videos and drop-down menus to give you answers to all your burning questions. Plus, if you want, you can change how the page looks by switching a little yellow icon on the Ingredients bar. Pretty neat, huh?

When you open the page, you will see a search bar at the top. This is where you can type in your questions or keywords to find what you’re looking for. You can search for specific information, videos, images, or brief text answers. It’s like having a conversation with a really smart friend who knows everything!

If you’re not sure what to search for, or if you just want to explore more, you can click on the FAQ button at the end of the search bar. This will take you to a section where you can find answers to commonly asked questions. It’s a great way to learn new things and expand your knowledge!

When you click on certain questions, something magical happens. Drop-down windows appear, giving you the answers you’ve been seeking. But these windows don’t just pop up randomly; they’re considerate. They make space for the answers by shifting all the other windows. It’s like a dance, a symphony of movement, just for you.

99designs

Welcome to 99designs! This is the place where talented designers showcase their work for clients like you to discover and purchase the very best designs.

When you visit our website, you’ll immediately notice our unique touch. We’ve chosen to use a collage of some of our amazing designs as the background image. This sets the stage for a comfortable and familiar experience, as if you were right there, in the same room with our talented designers.

This section of the FAQ page is divided into two parts: one for clients and one for designers. Each part contains a combination of general and specialized questions, so you can quickly find the answers you’re looking for.

Discover the Magic of Pinterest

Welcome to Pinterest, a place where inspiration meets creativity! As a Pinterest enthusiast, I’m here to guide you through the ins and outs of this incredible platform. Let’s dive in!

First, let me tell you about Pinterest’s user-friendly FAQ page. It’s like a treasure trove of knowledge, presented in a sleek, minimalistic, and stylish manner that’ll make you feel right at home. With just a few clicks, you’ll find yourself on the help center page, ready to explore the wonders of Pinterest.

Now, I know you may have some questions. Don’t worry, we’ve got you covered! Pinterest has thoughtfully organized the information into different sections, making it super easy to navigate. On the left side of the page, you’ll find a topical sidebar that acts as your compass, guiding you through a sea of possibilities.

Oh, and did I mention the answers? They’re like little nuggets of wisdom just waiting to be discovered. Each answer is accompanied by detailed descriptions and helpful screenshots, making it a breeze to understand even the most complex concepts. I guarantee that even the most clueless Pinterest beginners will feel like gurus in no time!

So, whether you’re looking for tips on planning the perfect party, or seeking inspiration for a home makeover, Pinterest’s FAQ page has got you covered. Trust me, once you embark on this Pinterest journey, you’ll wonder how you ever lived without it. Happy pinning!

Mint

When you first check out the Mint FAQ page, it may seem like any other ordinary page. But let me tell you, it’s actually pretty stylish and cool. What makes it stand out are the neat tabbed sections that make it super easy to find answers to your most common questions about the Basics, Bank Accounts, Features, and Apps that Mint has to offer.

The questions I have for you are written in a helpful way, like a tutorial. I’ve included links to the pages that may have the information you need to solve your issue. If you can’t find the answers you’re looking for, don’t worry! You can visit our community forum for even more help.

Spotify

When it comes to answering questions, Spotify’s FAQ section goes beyond just providing information – it shows you how to get things done. The answers you need are neatly organized and easy to find, so you won’t feel overwhelmed. They’ve made it a breeze for you to navigate through their comprehensive guidelines.

So, here’s the deal: I’ve got some awesome step-by-step tutorials for you, complete with screenshots to make everything crystal clear. Trust me, these tutorials will guide you through every single step you need to take. No worries, I’ve got your back!

Are you having trouble following the guidelines? Don’t worry, I’m here to help. No matter what device you’re using – whether it’s a Mac, Windows, iPhone, iPad, Android, Windows Phone, or something else – we’ve got you covered. Our guidelines are specifically designed for each type of device, so you can find the information you need. And if you’re still feeling stuck, don’t hesitate to ask for assistance from our supportive community. Just look for the Community help section on the right side of the page. We’re all in this together!

Welcome to SoundCloud

Hey there! I’m here to help you navigate the world of SoundCloud with ease. We’ve designed our FAQ page to address your most pressing questions and concerns. Let’s dive in!

I’ve organized our FAQ page into two parts to make it as user-friendly as possible. The first part covers the most commonly asked questions, along with their answers. If you didn’t find what you were looking for there, don’t worry – the second part is where we’ve grouped similar questions for your convenience.

So, if you haven’t found the answer you’re seeking in the first section, hop on over to the second one. We’re confident you’ll find what you’re looking for!

I love how the blocks are presented on the page. It’s a simple yet effective design with cool orange and black icons that match SoundCloud’s logo colors. Each block has a short description that gives you an idea of what you’ll find in that section. The design is clean and easy on the eyes, making it user-friendly for everyone.

Discover the SmugMug Help Center

When you take a closer look, you’ll see that the SmugMug Help Center is all about connecting with you on a personal level. They’ve created a website that’s not just visually appealing but also incredibly user-friendly. Let me show you what I mean.

First things first, they’ve made it super easy for you to find what you’re looking for. Right at the top, there’s a search bar where you can type in any question or topic that’s on your mind. No need to search through countless pages – just type and find!

But what if you want to talk to a real person? Well, they’ve got you covered. See that nifty ‘Email Us’ button at the top right corner? One click, and you can reach out to their team of friendly experts who are ready to help you out.

Feeling a bit lost and not sure where to begin? Don’t worry, they’ve thought of that too. On the left side of the page, you’ll find a handy ‘Getting Started’ video. It’s like having your own personal guide to show you the ropes and get you off to a great start.

And on the right side, they’ve got a whole list of ‘Help Topics’ laid out for you. From managing your account to creating stunning galleries, you’ll find everything you need to know right there.

At SmugMug, they understand that technology can sometimes be a bit overwhelming. But with their thoughtful design and personal approach, they make it easy for you to navigate their Help Center and find the answers you need.

If you click on any of the topics, you’ll find a neat list of questions and answers. The questions will be highlighted in color and appear slightly bigger than the answers.

When you click on the questions, you’ll be taken to a page that has a detailed guide to help you solve your problem. It will show you each step along the way, and even include screenshots to make it easier to follow.

Vimeo

Hey there! If you ever have questions about Vimeo, don’t worry, they’ve got you covered! Their FAQ page is super organized and easy to navigate. Just use the search bar at the top or bottom to find what you’re looking for, or you can browse through the different sections. Each section has its own page with even more detailed answers.

What’s really cool is how simple Vimeo keeps things. For example, just in the ‘Sharing Videos’ section, they have not one, not five, but twenty frequently asked questions just about embedding videos! They make it easy for you to find the information you need.