Welcome to the Exciting World of Zoho CRM Plus: Your Ultimate Customer Connection Solution at an Amazing Price!

Hey there, guess what? Zoho just dropped some exciting news! They’ve unveiled not one, but TWO new products, along with a bunch of awesome upgrades to their existing lineup. And that’s not all! They’ve put together a super cool bundle called Zoho CRM Plus, which includes a whopping eight products in one!

Now, when I say this is a big deal, I mean it. According to Raju Vegesna, Zoho’s Chief Evangelist, this is their biggest product launch EVER! That’s pretty impressive, don’t you think?

Oh, and get this: the last time Zoho released new stuff was way back in 2013. So you can bet they’ve been hard at work making sure these new offerings are absolutely top-notch.

So, let me give you a quick rundown of what’s in store:

Sales IQ

I’m excited to tell you about Sales IQ, a cool new tool that can help you turn website visitors into customers. It’s like having a superpower that gives you real-time sales intelligence!

With Sales IQ, you can keep track of how long someone stays on your website or use other criteria to decide who to focus on. Let’s say someone from the United States spends more than 15 minutes on your pricing page. In that case, you might want to reach out with a chat window to see if they need any help. You could even set up an email alert to let you know when this happens. Pretty handy, right?

But that’s not all. Sales IQ also lets you score and prioritize your leads using a cool concentric circles visualization. It’s like a visual way to see which leads are the most valuable to your business (check out the image). This can really help you focus your efforts and make the most of your time.

Introducing Zoho Social

The Social module is an exciting new tool that can help you boost your sales, marketing, and customer management efforts by incorporating social media signals. With this module, I’ll show you the best days and times to update your social channels, ensuring maximum interaction and exposure.

There are plenty of social analytics tools out there, but Zoho Social takes it a step further. It seamlessly connects your social activity with individual contacts in the Zoho CRM system. Imagine this: you can look at a person’s record in your CRM system and instantly see their social activity. How cool is that?

Introducing CRM Plus

Hey there, exciting news! The latest and greatest thing to land in our product release is CRM Plus. What’s awesome about it? Well, it brings together eight amazing Zoho applications, including six existing products and two brand new ones – Sales IQ and Social. And guess what? They’re all integrated with CRM as the shining star at the center of it all. Pretty cool, huh?

Now, let me break it down for you. CRM Plus is a suite of software that includes Zoho CRM, Sales IQ, Support, Social, Campaigns, Survey, Projects, and Reports. It’s like a one-stop-shop for all your business needs, with everything you could possibly want in one convenient package. And the best part? It’s only $50 per user per month. Can’t beat that!

But wait, there’s more. If you were to buy each of these fantastic products separately, it would cost you a whopping ten times as much. Yup, you heard that right. But CRM Plus is about more than just saving money. It’s about bringing it all together in a way that makes sense.

So here’s the deal. Each of these awesome tools is not only integrated into the core CRM, but also with each other. This means that all your information flows seamlessly across all your systems – marketing, sales, support, and reports. No more jumping between different software or struggling to keep everything in sync. Everything works together like a well-oiled machine.

Oh, and one more thing. These babies also play nice with third-party applications. So you can easily connect all your favorite tools and make them work together harmoniously. It’s all about making your life easier and your business more efficient.

When it comes to CRM software, there are some competitors that offer similar features. However, what sets CRM Plus apart is the perfect combination of all its features, its seamless integration, and its affordable price. This is what CRM analyst Brent Leary has observed.

I’m really impressed by the value Zoho has created with CRM Plus, especially when you consider everything it offers at just $50 per user. What’s truly remarkable about CRM Plus is that its eight integrated modules are not just separate and unrelated elements. They are all interconnected, stated Leary, who is the Managing Partner at CRM Essentials.

This integration is what makes the CRM Plus system more efficient and effective in managing customer interactions. You don’t have to struggle with connecting different software or constantly transfer data using spreadsheets. With CRM Plus, there’s no need to switch between multiple products, he added.

Building a Platform to Connect with Customers

Zoho has transformed CRM into a powerful tool that encompasses all essential business activities. By placing customers at the heart of its operations, Zoho has created a platform that fosters engagement, I say.

Linking Project Management and CRM

An excellent example of this customer-centric approach is Zoho’s recent integration of its project management module with CRM. Now, you can effortlessly handle projects related to your customers directly within the CRM system. This integration expands the capabilities of a CRM system beyond its conventional boundaries, turning it into a comprehensive customer engagement platform, I explain.

Combining Surveys with CRM

Let me tell you about another example that Leary shares. Zoho has done something really cool in their latest release – they’ve integrated their survey application with CRM. So now, if a company wants to gather feedback from customers, they can simply send out a survey in an email. And you know what? The responses are not just given as a typical aggregated report, like with other survey products. With Zoho, you get to see what each individual customer answered for a specific question, right in CRM. Isn’t that amazing?

This new feature makes the information much more useful and actionable for businesses. Imagine this – you can actually know the sentiment of a particular customer based on their survey answers. And if their sentiment is less than positive, you can take action to address their concerns or issues. How cool is that? says Leary enthusiastically.

But wait! There’s more – Google AdWords and CRM Integration!

I have some exciting news to share with you. Zoho has just announced that they are integrating their CRM software with Google AdWords. This is a big deal because no other CRM vendor has this tight integration. Can you believe it?

Here’s why this is such a game-changer. Right now, there are over 80,000 people who use Zoho CRM and also run Google AdWords campaigns. With this integration, these users will have a much better understanding of how effective their marketing efforts are.

Let me break it down for you. When someone clicks on a Google AdWords ad and fills out a form, Zoho can identify that it came from an AdWords ad. The system collects data like which ad campaign it’s connected to, the specific ad that was clicked on, and the name of the ad group. This information is incredibly valuable in evaluating the success of a campaign.

But here’s where it gets really cool. When a deal is closed within Zoho CRM, that information can be sent back to AdWords. This means that the loop is closed, and the conversion is accounted for. It’s seamless and efficient.

I want to talk about today’s release from Zoho, which is a big one. According to Leary, though, this can have its challenges for users like you and me. It can be overwhelming to absorb all the new things that Zoho is giving us. We might not know when or how to use them. Leary suggests that instead of one big update every year, it would be better to have smaller updates throughout the year. This would help us make the most out of our Zoho investment.

Nevertheless, Leary concludes that today’s enhancements are impressive for businesses of all sizes. So even though it might be a lot to take in, it’s worth it.

Zoho is a company with 2,500 employees worldwide and its headquarters are in Pleasanton, California. They offer more than 30 products and have over 12 million users around the world.