25 January 2024

63% Of Small Businesses Report Automation as Key to Surviving COVID Pandemic

By Ronald Smith

I want to tell you about a survey that was conducted recently. The survey asked small businesses about something called automation and how it impacted them during the COVID pandemic. The interesting thing is that 63% of these businesses said that automation was really helpful in helping them get through these difficult times.

Now, you may wonder what automation is. Well, let me explain it to you. Automation is a fancy word that basically means using technology to do certain tasks automatically, without the need for human intervention. It’s like having a robot that can do things for you!

During the pandemic, small businesses faced a lot of challenges. Many had to close their doors temporarily and others had to operate with limited staff. But those businesses that had implemented automation systems were able to adapt and keep going.

Think about it this way. Let’s say you have a small bakery. Normally, you would have people taking orders, making the pastries, and serving the customers. But during the pandemic, you may have had to limit the number of people working in your bakery. This is where automation comes in handy.

With automation, you can have a machine take orders, mix the ingredients, and even bake the pastries. This means you can still produce and sell your delicious treats even with fewer staff members. Automation helps you keep your business running smoothly and efficiently, even in challenging times.

The survey showed that many small businesses felt the same way. They said that automation allowed them to continue providing their products or services without major disruptions. It helped them stay in business and keep serving their customers.

So, next time you hear the word automation, don’t be afraid. Instead, think of it as a helpful tool that small businesses can use to overcome challenges and keep their doors open. It’s like having a superpower that helps you endure difficult times, just like the COVID pandemic.

63% of Small Businesses Report Automation as Key to Surviving COVID Pandemic

Did you know that automation is super helpful for businesses during this crazy Covid-19 pandemic? It’s true! Two out of three workers say that automation has made them more productive. And guess what? 65% of knowledge workers feel less stressed at work because they automate those boring manual tasks. That’s pretty cool, right? I bet you’re curious to know more!

Well, all these fascinating facts were brought to light in the 2021 Zapier State of Business Automation Report. They did some really cool research and focused specifically on small and medium-sized businesses. They surveyed 2,000 US knowledge workers to get their thoughts on workflow automation tools. Pretty impressive, if you ask me!

How Automation Saved Small Businesses during the Pandemic

I have some exciting news to share with you! According to a recent survey, nine out of ten people agree that automation has made our lives better at work. Isn’t that amazing?

Not only that, but 88% of small businesses also believe that automation gives them an edge over larger companies. It’s like a secret weapon that allows them to compete on the same level.

Now, let’s talk about a real game-changer: the pandemic. When it hit, many businesses had to make quick changes to survive. And guess what? 63% of those businesses credit automation for helping them pivot and adapt to the challenges.

But I must admit, not everyone feels the same about automation. Some people worry that it will take away jobs from us humans. However, let me assure you, my friend, that automation is not here to replace us. Instead, it’s here to lend a helping hand and make our work easier.

Boosting Productivity and Happiness

I want to share with you what the Zapier editorial team said in their conclusion about the report. They believe that automation is already here for many small and medium-sized businesses. These businesses are using automation to make their workers more productive and happy, create systems that are efficient and can grow, and even compete with larger businesses. It’s not like a robot revolution is happening right now, but automation is definitely making our workforce more productive.

The Software That’s Often Used in Automated Workflows

Let’s dive into Zapier’s findings on the software and business apps that small businesses like yours are using to automate their workflows. It’s pretty interesting stuff!

The most popular app is Google Workspace, which is a great tool for collaborating and getting work done. Right behind it, we have Slack, a fantastic platform for team communication. And coming in third, we have Mailchimp, which helps businesses with their email marketing efforts. These apps are the top choices for automating tasks.

But wait, there’s more! Small businesses also love using Trello, Twitter, and HubSpot to make their work lives easier. These apps are super handy when it comes to streamlining tasks.

Now, let’s talk about some specific ways businesses are using automation. According to the research, 38% of businesses are using automation to reduce the amount of manual data entry they have to do. No more copying and pasting data from one place to another! That’s a big time-saver, right?

Did you know that 30% of businesses use automation to manage leads? And that 32% use it for creating and organizing documents? It’s pretty amazing how technology is making our lives easier!

But automation doesn’t just help with business tasks. It also has a positive impact on worker wellbeing and productivity. Imagine this: 44% of employees say they aren’t very efficient or productive in their daily work. And a whopping 94% say they spend a lot of time doing repetitive tasks.

That’s where automation comes in. By taking care of boring and repetitive duties like data entry, automation frees up employees’ time to focus on other important things. And guess what? When employees are freed from mind-numbing tasks, they’re happier at work. And when workers are happy and challenged, they’re more likely to stay loyal to their company. And that’s a win-win for everyone!