6 March 2024

12 Tech Support Scams Everyone Should Be Aware Of

By Ronald Smith

Hey there, let’s talk about something important today – tech support scams! I want to make sure you’re well-informed so you won’t fall victim to these tricky schemes. Below, I’ll highlight 12 common tech support scams you should keep an eye out for. So, let’s dive in!


Fake Pop-Up Alerts

You might encounter those pesky pop-up messages claiming your computer is infected with a virus. Don’t panic! They’re often just a scam trying to scare you into paying for unnecessary services.


Cold Calls from Support

Be wary of random phone calls from people claiming to be tech support. Legitimate companies won’t reach out to you unsolicited. Don’t give out personal information or grant remote access to your device.


Phishing Emails

Keep an eye out for fishy emails pretending to be from reputable tech companies. They may ask for your login credentials or financial details. Stay alert and don’t click on suspicious links or attachments.


Ransomware Attacks

Ransomware is malicious software that locks your computer until you pay a ransom. Always have reliable antivirus software installed and regularly back up your important files.


Tech Support Refund Scams

Beware of scams offering to refund you for previous tech support services. They might ask for your bank details and steal your money instead. Don’t trust unsolicited refund offers.


Remote Access Tricks

Never grant remote access to your computer unless you initiated the request and trust the person on the other end. Scammers might pretend to fix issues but actually install harmful software.


Unsolicited Software

Avoid downloading software from unknown sources. Stick to trusted websites and official app stores. Shady software can contain malware that harms your device and steals your information.


Fake Websites and Ads

Watch out for fake websites or ads promoting tech support services. Always verify the legitimacy of any website or service before sharing personal information or making payments.


Impersonating Famous Brands

Scammers often impersonate well-known tech companies to gain your trust. Double-check email addresses, website URLs, and contact details for any suspicious signs.


Social Engineering Tactics

Scammers might try to manipulate you through social engineering. They could pretend to be a friend in need of tech support or claim to be from a trusted organization. Be cautious and verify their identity before taking any action.


Free Trials

Be cautious when signing up for free trials of tech products or services. Some scammers may use this as an opportunity to trick you into giving them your personal information or credit card details.


Overcharging for Services

Some tech support scams involve charging exorbitant fees for simple services. Always research the average prices for tech support before agreeing to any services.

Now that you’re aware of these tech support scams, you can better protect yourself and your devices. Stay vigilant and always question anything that seems too good to be true. Remember, I’m here to help you if you need any assistance!

12 Tech Support Scams Everyone Should Be Aware Of

Technology has made our lives so much easier, but it has also given scammers a chance to take advantage of people. These scammers use something called a technical support scam. In this article, I will talk about twelve different tech support scams that you should know about. Knowing about these scams can help you keep yourself and your computer safe, and prevent you from getting scammed online. Let’s get started!

What are Technical Support Scams and How Do They Work?

Technical support scams have been around for a long time, and their main goal is to steal your personal or financial information. Here’s how they work: scammers pretending to be from well-known tech companies like Microsoft or Apple contact you. They will tell you that there’s a problem with your computer and that they need your help to fix it.

Just wanted to give you a heads up about something really important. So, there are these people out there who might try to trick you into doing some pretty bad stuff. They might ask you to install a sneaky software that can let them get into your computer, or they might try to get your credit card or debit card details. And you know what? They’re doing all this just to take your money! Can you believe it?

But, hey, don’t you worry! I’m here to tell you how to keep yourself safe. If someone ever calls you and asks you to do anything suspicious, my advice is to hang up the phone right away. Yep, just say bye-bye and end the call. And then, make sure to report the scam to the right people who can take care of it.

12 Tech Support Scams Everyone Should Be Aware Of

Tech Support Scams: Beware of Tricks Targeting Businesses

As a business owner or someone who relies on technical support, it’s important to be aware of the scams that are aimed at businesses like ours. Let me shed some light on the common tricks so you stay one step ahead.

1. Deceptive Online Ads Sneaky Listings

There are scammers out there who will go the extra mile to fool you. They post ads and listings on search engine results pages (SERPS) using the names of legitimate companies. They might even go so far as to create a fake website that mirrors our own.

But here’s where it gets sneaky. When you, as a potential customer, click on one of those ads or listings, it takes you to the scammer’s site or prompts you to call a phony phone number. And that’s when the scam begins. The scammer will try to sell you services or software that we don’t need, or they’ll try to trick you into giving up your personal or financial information. It’s a dangerous game they play.

12 Tech Support Scams Everyone Should Be Aware Of

2. Scam Programs

Watch out for scam programs! Scammers create fake versions of real software and try to trick you into downloading them. These fake programs may have viruses that could hurt your computer, or they may just be useless. Either way, the scammers want to either steal your information or sell you things you don’t need.

3. Suspicious or Unknown Pop-up Window

Picture this: you’re surfing the web and suddenly a pop-up window pops up, asking you to call a phone number for tech support. The message might say that your computer is infected with a virus or that there’s a problem with your account.

Now, here’s the important part: don’t call that number! Those pop-ups are tricks meant to make you give away your personal or financial information. Stay smart and close those windows.

4. Phishing Emails or Text Messages

Hey, hold on! Before you go and click on that link, let me warn you about something. See, if you click on it, you might end up on a website that wants to get your personal or financial information. That’s not something you want, right? And that’s not all! There’s also a chance that clicking on the link could download some nasty software onto your computer. Yikes!

12 Tech Support Scams Everyone Should Be Aware Of

5. Watch out for Fake Websites

Did you know that scammers are sneaky? They create websites that look just like the real deal. They might even use a similar address or a tiny spelling mistake to trick you. Sometimes, they even make a fake version of a legit website, like support.example.com. When you visit these sites, they’ll try to get your personal or money-related information. They might even try to convince you to download phony software or pay for fake services. But don’t fall for it! These scammers just want to steal your info.

6. Beware of Tech Support Phone Scams

Listen up! Here’s another scam you need to be aware of. Scammers will randomly call businesses, pretending to be computer experts from tech support companies. They’ll claim that there’s a serious problem with the business’ operating system and pressure them to take immediate action. But don’t be fooled! These scammers are up to something fishy, and they want to take advantage of unsuspecting folks like you.

7. Scam Alert: Beware of Remote Desktop Software Scams

I wanted to give you a heads up about a sneaky scam going around. Scammers are trying to trick people into downloading and installing remote desktop software by pretending to help with computer issues. But here’s the catch – once you install it, they can get complete control over your computer! That means they could steal your personal information or even put harmful software on your device. And to add insult to injury, they might even demand money for their so-called service. Don’t fall for it!

8. Watch Out for Tech Support Impersonation on Social Media

Guess what? Scammers are getting cleverer by the day. They now pretend to be tech support from famous companies on social media platforms. They swoop in when you need help or have a complaint, but beware – they’re just leading you astray! They might send you to fake websites or give you phoney phone numbers. And the scary part? They’ll offer to fix problems that don’t even exist – for a price, of course. Some might even try to install nasty software on your device. Stay alert!

9. Don’t Get Trapped in Fake Tech Support Job Scams

Hey there, I’ve got an important warning for you about some sneaky scams that are targeting people like you and me who are searching for tech support jobs. So here’s the deal: these scammers, they’re posting fake job listings online and when we, the applicants, reach out to them, they play a dirty trick.

They tell us that in order to get the job, we have to pay for training, certification, or a startup kit. But guess what? There is no job! These scammers are just trying to trick us into giving them our hard-earned money and personal information. Can you believe that?

10. Watch out for Voicemail Phishing (Vishing) scams!

Now, this one is really sneaky. You might receive a voicemail that seems like it’s from a legit tech support company. They’ll say something like, Hey, there’s been a security breach or software issue on your device, you need to call us back right away! And they even give you a callback number. But here’s the catch – when you call back, they start putting pressure on you. They might ask for personal information or even try to get remote access to your computer. That’s not good, right?

11. Be aware of the Overpayment Tech Support Scam

12. Beware of Bogus Antivirus Software Warnings

I wanted to talk to you about something really important. So, sometimes, there are these sneaky scammers out there who try to trick you into thinking your computer is in big trouble. How do they do that? Well, they put these fancy pop-up messages on websites that make it look like your computer has a virus. They make it seem super urgent and scary so you’ll panic and do something you shouldn’t.

These pop-up alerts might look totally real, but guess what? They’re not! They’re actually a sneaky kind of software called malware. And guess what? These scammers don’t want to help you at all. Nope, what they really want is to steal your money and your personal information.

There are a couple of ways these sneaky scammers try to trick you. First, they might try to get you to download their so-called antivirus software. They make it seem like this software will solve all your problems, but guess what? It’s actually just more malware! If you download it, your computer will become even more messed up.

Another trick these scammers use is to send you to a fake website. On that website, they’ll ask you to put in your credit card information to buy their fake antivirus software. But don’t fall for it! If you put in your credit card details, they’ll take your money and use your info for bad stuff.

So, my friend, remember this: if you ever see a pop-up message on a website telling you that your computer has a virus, don’t panic. Take a deep breath and don’t click on anything! Instead, close that window right away. And if you’re not sure if your computer really has a virus, ask a grown-up for help. They’ll know what to do.

12 Tech Support Scams Everyone Should Be Aware Of

The Severity of the Problem

Tech support scams are becoming a bigger issue every year. Even though more and more people are falling victim to these scams, it’s particularly worrisome for senior citizens. This is because scammers often prey on the elderly by pretending to be trusted tech support personnel. On average, victims of tech support fraud lose $200, but some unfortunate individuals have lost thousands of dollars.

Tips for Protecting Yourself from Tech Support Scams

Allow me to share four valuable tips to help you steer clear of tech support scams:

  • Be Cautious with Incoming Communication: Always remember that legitimate tech companies never make unsolicited calls for tech support. If a stranger claiming to be from tech support contacts you, it’s best to hang up. Scammers often use this sneaky tactic to catch you off guard, so you must stay alert and skeptical of unexpected messages.
  • Keep Your Personal Information Secure: When it comes to tech support, there’s an important rule to remember: never share sensitive information like passwords or credit card numbers. Legitimate tech support will never ask for this kind of information. It’s important to be careful and cautious when it comes to giving out personal or financial details to people you don’t know. This will help you protect yourself from potential risks.
  • Protect Your System with Updated Antivirus Software: It’s crucial to stay one step ahead when it comes to protecting your computer. Make sure to regularly update your antivirus software and perform routine scans. This proactive approach will help safeguard your system from malware that scammers may try to install. By actively defending your computer, you make it more resilient against cyber threats.

When you incorporate these expanded insights into your cybersecurity practices, you gain the knowledge and tools needed to stop tech support scams. By creating a culture of caution, diligence, and continuous learning, you give yourself the power to navigate the digital world with confidence and safety.

How Can You Identify a Tech Support Scammer?

It’s crucial to know the difference between what legitimate tech companies do and what scammers do to avoid falling victim to financial fraud. Pay attention to requests for payment through cash reload cards or wire transfers.

These should raise red flags and indicate that you’re dealing with a scammer. Also, keep in mind that you can always take the initiative to seek tech support from a trusted company instead of waiting for someone to contact you.

What Should You Do if You’ve Already Been Scammed?

If you’ve been tricked by a scam, the first thing you should do is pick up the phone and call your credit card company. Tell them what happened and ask them to cancel any charges. Make sure you also change any passwords you gave out. And don’t forget to use antivirus software to scan your computer and get rid of any bad software that might have been installed.

How Can You Tell Someone About a Tech Support Scam?

Letting the Federal Trade Commission (FTC) know about tech support scams is a good way to help stop the bad guys. You can also tell your state attorney general’s office about these scams.

What Can You Do if You’ve Been Scammed Through Remote Access?

Final Thoughts

Technology has completely transformed our lives, opening up countless possibilities. However, it has also given scammers an opportunity to take advantage of unsuspecting individuals through technical support scams. In this digital age, it’s more important than ever to be informed about these fraudulent schemes in order to protect yourself and your computer.

Knowing how technical support scams work and the tactics scammers use is essential in safeguarding your personal and financial information. One common tactic is for scammers to impersonate well-known tech companies like Microsoft or Apple and claim that there are issues with your computer. Understanding this trickery is the first step in avoiding becoming a victim.

I want to talk about something really important – tech support scams. These scams are happening more and more, especially to people who might be more vulnerable. It’s really urgent that we all know about them, and that we make sure our loved ones, especially elderly adults, are aware too.

We need to stay informed and educate ourselves about these scams because they keep changing and getting trickier. In this article, I’m going to share some information about the most common tech support scams. We’ll talk about online ad and listing scams, phishing emails, suspicious pop-ups, and scam websites. Once you know about these red flags, you’ll be able to protect yourself and avoid falling for these sneaky tricks.

If you ever come across a tech support scam, it’s important to take action right away. Don’t wait! Start by reaching out to your bank or credit card company to cancel any unauthorized charges. You should also change your passwords to keep your accounts secure. And don’t forget to use antivirus software to remove any harmful programs from your computer.

Another important step is to report the scam to the authorities. By reporting these scams to agencies like the Federal Trade Commission and your state attorney general’s office, you’re helping to stop these fraudsters in their tracks. It’s a collective effort to put an end to their deceptive practices.

Remember, staying alert and learning about common scams can help you stay safe online. Take proactive steps to protect yourself and navigate the digital world with confidence!