14 November 2024

Get Ready for the Amazing NextivaONE – Uniting Your Business Phone and Team Collaboration

By Ronald Smith

I have some super exciting news for you. Let me tell you all about the fantastic NextivaONE. It’s going to revolutionize the way you work and communicate with your team.

Imagine a phone system specifically designed for your business. With NextivaONE, you can finally bring together your business phone and team collaboration all in one place! How cool is that?

Now, I know what you’re thinking. What’s so special about this NextivaONE? Well, my friend, let me break it down for you.

Firstly, NextivaONE provides a seamless integration of your business phone and team collaboration tools. No more switching between different apps and platforms. Everything you need is right at your fingertips!

Secondly, NextivaONE allows you to communicate with your team easily and efficiently. You can make calls, have video conferences, and send messages all within the same system. No more juggling multiple tools and wasting precious time.

But wait, there’s more! With NextivaONE, you can also customize your business phone system to fit your unique needs. You can set up greetings and call routing options, so your customers always have a fantastic experience when contacting you.

And guess what? NextivaONE is super user-friendly. You don’t need to be a tech genius to use it. It’s designed with simplicity in mind, so you can focus on what truly matters – running your business and collaborating with your team.

So, why wait? Embrace the power of NextivaONE and take your business to the next level. Say goodbye to the hassle of managing different tools and say hello to a unified and efficient way of working.

Give NextivaONE a try, and I promise you won’t be disappointed. It’s time to bring your business phone and team collaboration together in a way you’ve never seen before. Get ready to experience the future of communication!

Get Ready for the Amazing NextivaONE - Uniting Your Business Phone and Team Collaboration

When I first heard about the new NextivaONE business phone system, I couldn’t help but think it was just like any other phone system. However, Nextiva assures me that it’s so much more than that. They claim it’s not just a CRM platform either.

While it does function as a phone system and a CRM, it’s also a fantastic team collaboration app. It comes with features that any small business team would find incredibly useful.

Nextiva is proud to introduce NextivaONE as a solution for small businesses. They promise that this all-in-one system will eliminate the need for multiple separate apps to get your work done, particularly in terms of communication.

From the start, Nextiva always aimed to connect people, says Tomas Gorny, the founder and CEO of Nextiva, while discussing the release of our new product. Through our latest innovation, we’re helping businesses create meaningful conversations that foster strong and lasting relationships with their customers. Our goal is to make it effortless for our customers to have fantastic conversations.

Introducing NextivaONE Business Phone System

NextivaONE is much more than just another business phone solution or collaboration app. It’s a whole new way to communicate and work together.

USamerica.US had the opportunity to speak with Ray Harker, the Senior Managing Director for Product Design at Nextiva, just before the launch of NextivaONE. Ray explained, During the COVID era, it became clear that people were working from home and had to juggle numerous applications and tools.

Right off the bat, I was faced with a big challenge – how to bring all our different ways of communicating together. It’s overwhelming keeping track of all the different apps we need to use. I needed a single app that could do it all.

Get Ready for the Amazing NextivaONE - Uniting Your Business Phone and Team Collaboration

So, NextivaONE saw that businesses needed something new. They wanted a way to combine their phone system with a team collaboration solution.

But it’s not just about bringing those two things together. NextivaONE is making them better by adding cool features. Here’s how it handles talking to your customers:

  • Keeping track of conversations: When a customer calls your business for the first time, one of your company’s reps starts a conversation with them. The notes from that conversation are saved for the future. NextivaONE even measures how the customer feels and lets you choose how to contact them next time – by call, text, or email.
  • I want to tell you about NextivaONE and how it can help make managing your team and customer interactions easier. Here are some ways it does that:

    – Team management and call routing: When a customer needs assistance from a specific team member, NextivaONE makes it easy to transfer their previous conversations and any notes to the person who can best help them.

    – Tagged conversations: If your company receives calls about a product issue or customers simply want to share their positive experiences with your product or service, NextivaONE lets you tag and organize those conversations for easy reference.

    – Customer surveys: With NextivaONE, you can gather feedback from your customers using an integrated survey tool. This eliminates the need for a separate app and the hassle of integrating data from different sources.

    NextivaONE streamlines your team management and customer interactions, making it more efficient and effective for everyone involved.

    Get Ready for the Amazing NextivaONE - Uniting Your Business Phone and Team Collaboration

    When it comes to a business phone system, NextivaONE has got you covered. But it’s not just your typical phone system – it goes above and beyond:

  • You get unlimited calling.
  • Call routing is a breeze.
  • You can have both local and toll-free numbers.
  • Advanced voicemail is available.
  • And you can even send and receive SMS and MMS messages.

NextivaONE: Your Ultimate Team Collaboration App

Get Ready for the Amazing NextivaONE - Uniting Your Business Phone and Team Collaboration

All the features of a business phone are perfect for any small business. But usually, a phone system works separately from your team members. NextivaONE, on the other hand, brings together your work and team members into the phone system. This makes it a centralized communication center for your small business.

And it has all the information you have collected on your customers and their interactions with your business right in front of you.

  • Voice/video conferencing
  • Screen sharing
  • Instant messaging
  • File sharing

Integrations for NextivaONE

I’m excited to share that NextivaONE has plans to integrate with even more features in the future, as Harker explains to USamerica.US.

What Sets NextivaONE Apart

Let me tell you about some key differences that make this product stand out from the rest. Harker points out one major advantage for small businesses.

Let me give you an example. The files section is something unique, he explains. Every communication, whether incoming or outgoing, is saved in one central place.

Even video meetings are stored in this central location. The information is organized and filed, making it easy to locate and utilize. Whether you’re in a team meeting or a one-on-one discussion, you can access these files with ease.

Pricing and Availability of NextivaONE

NextivaONE is now the standard product available for new customers. The price tiers are based on your business’s individual usage needs.

    At Nextiva, we offer a range of incredible features to enhance your communication needs. With our service, you’ll enjoy unlimited VOIP calling and internet fax. We also provide free local and toll-free numbers, ensuring you have the accessibility you need. And don’t worry, our outstanding customer support team is here for you around the clock.

    But that’s not all! Our services also include unlimited audio and video meetings, making virtual collaborations a breeze. Additionally, we offer business text messaging and powerful team collaboration tools to keep everyone connected.

    For those seeking even more advanced features, our top-tier NextivaONE Enterprise solution is available starting at just $32.95. This option includes extras like call recording, voice analytics, conference recording, and integrations with Microsoft and Salesforce.

    With Nextiva, you’ll have all the tools you need to take your communication to the next level. Let us help you streamline your business and connect with ease.